Fixed, available in the next version. A document clicked in an agent's thread opened in the main window, underneath the task and backlog windows, so you could not see it until you closed both. It now opens on top of the task window, and pressing Escape closes the document first, then the task window. If it still happens after this update, please reopen this ticket with as much detail as possible (a screenshot or a video helps a lot).
Done
In-thread link visibility
From ArosfaRobDone 2 days ago
User reports that while the model popup issue is fixed, other in-thread links such as documents appear behind the task window, making them inaccessible until the task and backlog windows are closed. The workaround is cumbersome. The team should investigate and fix the z-index or layering issue so that in-thread links open visibly above the task window without needing to close other windows.
Replies
The team2 days ago