Done

Add unique IDs to mailbox messages to efficiently identify a message to an agent

From bensDone 3 days ago

Add unique IDs to mailbox messages to efficiently identify a message to an agent

Replies

The team3 days ago

This will be available in the next version. Each mailbox message now shows its unique ID with a copy button, so you can give that ID to an agent to identify the exact message. This also works for the shared project inbox. If this is not what you had in mind, please let us know and we will adjust it.

The team3 days ago

Thanks: your idea is implemented and ships in the next release. We built it the way we pictured it, so if the result is not what you had in mind, tell us and we will adjust it.

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